We do not accept returns or complete refunds on candles or wax melts that have frosting or the color dose not match.
We do not accept returns or complete refunds on candles or wax melts regarding scents. This includes the following reasons, scent is not strong enough, scent is too strong, scent intensity does not match my other candle/wax melt.
We try our best to create the perfect 100% Soy, all natural candles and wax melts. We cannot guarantee they will all be the same. Some batches might have a stronger or weaker scent intensity and some might have different colors.
If You are interested we offer IN PERSON sales. This way you can choose a candle or wax melt that appeals to you! We have multiple locations in N.H and a few in M.A. Additional option, contact Christine via telephone or email to set a meeting time to meet in Hollis, N.H at the shop.
We do accept returns for any candles or wax melts that are damaged during shipping. It is required of you to provide proof. We would need an image of the candle(s) that are broken and an image of the box the product was shipped in. We would offer a refund for only the products damaged or offer to reship replacements out. Whichever you prefer.
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